Privacy Policy

Privacy Policy for The Puppy Wagon

At The Puppy Wagon, we are fully committed to protecting your privacy. This Privacy Policy outlines in detail how we collect, use, store, share, and protect your personal information. By interacting with our services—including our website, SMS communications, and delivery services—you agree to the terms set forth in this policy.

We collect only the personal information that is necessary to fulfill our services, provide customer support, process payments, send delivery and marketing communications (with consent), and meet legal obligations. This may include, but is not limited to, your name, address, email, phone number, payment details, and information related to your puppy’s delivery.

We will never sell, lease, trade, or share your personal information with any third party for their marketing purposes. We only share your information with trusted third-party service providers who help us deliver services (such as payment processors, customer support platforms, delivery routing tools, and SMS providers), and only to the extent necessary for them to perform their function. All such partners are bound by strict confidentiality and data protection agreements and are prohibited from using your information for any other purpose.

We implement and maintain physical, technical, and administrative security measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure server environments, limited access protocols, and regular data security reviews. No system is entirely immune to risk, but we take every reasonable measure to prevent breaches and mitigate risk.

You have the right to access, correct, delete, or restrict the use of your personal data at any time, and you may withdraw your consent for marketing communications without affecting your access to our core services. You may also request a complete record of your data by contacting us at support@thepuppywagon.com.

We retain your data only as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that we have inadvertently collected such information, we will delete it immediately.

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for legal, regulatory, or operational reasons. If we make material changes, we will notify you by posting the revised policy on our website and, where appropriate, by other means. Continued use of our services after such changes constitutes acceptance of the new policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

The Puppy Wagon

Email: info@thepuppywagon.com

Phone: 574-358-1182

Mailing Address: 11324 County Road 10 Middlebury, IN 46540

This policy is effective as of May 1, 2025.